During an emergency, decisions have to be made with the information available at the time. In hindsight, some decisions may be seen as ineffective and any subsequent debrief or enquiry will almost certainly analyse those decisions to cast doubt on the validity of the decisions and the decision maker. Our 1 day defensible decision-making course is designed to develop the basic principles of decision making and to consider the structures, tools, and influencing factors that can assist the supervisor or manager to filter out the ‘noise’ and demonstrate rationale and logic in the process.
Decision making is a core element of any effective response to emergencies. Limited or incomplete information can make it difficult for any principal to make those decisions in conjunction with partner agencies and which can ultimately lead to a successful resolution and outcome.