General security awareness training (gsat) terms and conditions

Terms of Use: CAMOR GSAT Training Web Application, GSAT Companion App and GSAT Administration System.

CAMOR Ltd, UK company number SC 561319 with registered offices at Johnston Carmichael, 7-11 Melville Street, Edinburgh,UK, EH3 7PE (“CAMOR” /”We” / ”Us”) provide risk and security solutions, including consulting and training. These general terms and conditions (the “Terms”) tells you the terms on which you may use our General Security Awareness Training (GSAT) Web Application (the “WebApp”), GSAT Companion Application for mobile devices (the “Companion App”) and GSAT Administration System (the “Admin System”) which are referred to herein as our “Services”.


Please read these Terms carefully. By accessing the Services, whether as a Company Administrator or a User, you enter into an agreement with CAMOR where you agree to be bound by these Terms together with any user instructions established by CAMOR from time to time. If you do not accept these Terms, please do not access or otherwise use the Services. For the Companion App, these Terms shall supersede and cancel any terms accepted directly via the Apple Appstore or the Google Play Store.


1.1 Access to our Services is permitted for the duration of the contract and we reserve the right to withdraw or amend the Services at any time without notice to the extent permitted by applicable law. The Services may vary in design and scope. We may carry out updates, modifications, improvements and other measures to the Services from time to time, which may affect the availability of the Services. References to the Services contained in these Terms shall be deemed to include all updates, modifications, improvements and other measures as applicable.

1.2 We will not be liable if for any reason our Services are unavailable at any time or for any period. From time to time, we may restrict access to some parts of our Services, of our entire Services, to users who have registered with us.

1.3 You are responsible for making all arrangements necessary for you to have access to our Services. You are also responsible for ensuring that everyone who access our Services through your internet connection or device are aware of these terms and that they comply with them.

1.4 CAMOR reserves the right to modify the Terms at any time upon thirty (30) days prior written notice, which will be communicated to customers and published on our Site. It is important that you review the Terms whenever we modify them because if you continue to access the Services after such modified Terms have become effective, you agree to be bound by the modified Terms. If you do not agree to be bound by any modified Terms, you should terminate your use and access of the Services before they become effective.

1.5 Any notices or other communications provided by CAMOR under these Terms, will be communicated directly to customers by CAMOR and/or:

(i) by banner display or similar notification through the Service; and/or

(ii) on our website.

For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

1.6 The minimum device specification required to access the WebApp and the Companion App is as follows;

Web App

Minimum 4gb RAM

Versions of Chrome, Firefox or Safari that are:

- WebGL 1.0 or 2.0 capable
- HTML 5 standards compliant
- 64-bit
- WASM capable such as;

  • Chrome 84
  • Safari 13
  • Edge 83
  • Firefox 78

Companion App

Minimum specification for mobile devices:

  • Android 8.0 - 11.0
  • iOS 11-14



 2.1 The Services are available solely for use by the Customer and its employees. The WebApp, the Companion App and the Admin System content and benefits are not transferable to third parties. Do not misuse the Services, so that either CAMOR or anyone else gets harmed in any way. You may only use the Services as permitted by law and these Terms.

2.2 To access the features of the Services, all Users will have to create an account(“Account”). Instructions for creating Accounts are given to the nominated Company Administrators after licences have been purchased.

2.3 Your Account is an individual account and may not be transferred or used by someone else. CAMOR is not in any way responsible for any loss or damage caused by unauthorised access to your account. If you learn of or suspect any unauthorised use of your account, you must immediately inform CAMOR, contact details at the bottom of this document.

2.4 The training is a mandatory requirement of the Department for Transport (DfT) and approved by the UK Civil Aviation Authority (CAA). The content will be reviewed and updated by CAMOR who undertake to amend content to incorporate any changes in legislation, guidance and training requirements.

2.5 You may not transmit, and/or distribute files that may damage CAMOR or ‘others’ technology or property (such as malicious code).

2.6 We welcome feedback, comments and suggestions for improvements to the Services. You can submit ideas, suggestions or opinions by using the feedback facilities within the WebApp, Companion App and Admin System or by contacting us directly using the contact details at the foot of this document.



3.1 By purchasing WebApp training licences as described in the Services Confirmation you will receive access to the ‘Services’. Any subsequent licences that are required, are paid in advance.

3.2 All payments made are non-refundable and non-transferable except as expressly provided in these Terms.

3.3 All amounts are payable and charged at the time that licences are requested.

3.4 If you have any concerns or objections regarding charges, you agree to raise them with CAMOR.

3.5 CAMOR reserves the right to not process or to cancel your order in certain circumstances, if we suspect the request or order is fraudulent, or in other circumstances which CAMOR in its sole discretion deems appropriate. CAMOR also reserves the right in its sole discretion to take steps to verify your identity in connection with your order. CAMOR will either not charge you or refund the charges for orders that we do not process or cancel.

3.6 CAMOR reserves the right to change the fees for licences at any time and CAMOR will notify you in advance of such changes becoming effective. Changes in the fees will not apply retroactively and will only apply for any licences purchased after such changes in the price have been communicated to you. If you do not agree with the changes to the CAMOR’s pricing, you may choose not to terminate or not renew your contract in accordance with Section 11.



4.1 To be able to provide the Services to you, CAMOR has to collect and process certain personal data about you as described in our Privacy Policy. By using our Services you agree that all of the personal data provided by you is accurate and up to date. You may not share other individuals’ personal information without their approval.

4.2 It is important that you read the Privacy Policy and accept how CAMOR processes your personal data. If you do not accept the processing of your personal data as described in the Privacy Policy, you should not use the Services.

4.3 CAMOR uses cookies on the Site. More information regarding cookies can be found here



5.1 All rights in and to the Services, including any trademarks, service marks, tradenames and copyrighted content (together “Intellectual Property”) presented within the Services are the property of CAMOR and/or a third party’s property. You agree not to use Intellectual Property for any other purposes other than for your use of the Services unless otherwise is required by applicable mandatory law.

5.2 When you are using the Services you are granted a non-exclusive, non-transferable, limited license to access and use the Services and where applicable, copy the App onto your device(s) in accordance with the Terms for your business use. Except as expressly granted in the Terms, you shall have no other rights to the App or the Services. All rights not expressly granted are reserved and retained by us.



6.1 The Services may contain links to other websites or resources provided by third parties, these links are provided for information purposes only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.



7.1 You access and use the Services at your own risk. The Services are provided “as is,” without warranty of any kind. The user is responsible for its use of the Services and the technical equipment, software and other equipment required for the use of and access to the Services.

7.2 CAMOR does not assume any responsibility for errors or omissions in information, functionality or software, including User Content, which is referenced or linked to in the Services. In no event shall CAMOR be liable for any indirect or consequential damages, except in cases of intentional misconduct or gross negligence. To the maximum extent permitted under applicable law, CAMORs’ aggregated liability for any direct damages shall be limited to £2million.

7.3 Violation of any of these Terms will lead to a direct termination of your user Account and the Services. If you violate these Terms, you will not get a refund.



8.1 Should a Customer be dissatisfied with the Services; the Customer may submit a complaint to CAMOR at If the Customer considers that the Services are incorrect, the Customer must notify CAMOR immediately after the discovery of the error. If no complaint is made within this time, the Customer will lose the right to compensation or to demand other actions from CAMOR to the extent permitted by law.

8.2 The Customer shall direct any claims against CAMOR within three (3) months from the time the damage was discovered or should have been discovered. If you fail to do so, you will lose the right to direct the claim against CAMOR.

8.3 Complaints regarding services or items purchased from third parties shall be directed to the relevant supplier. Incomplete or incorrect information from third parties shall be notified to the third party and not to CAMOR.



9.1 By accepting these Terms, you agree that you will thereby be regarded as having started using the Services immediately upon purchasing licences. This means, with regards to the purchase of licences, that you will only have fourteen (14)days to withdraw from the agreement from the date you receive confirmation of your licences if you do not start using the Services during that period. To use your right of withdrawal you must send an email to CAMOR (see contact details at the bottom of this document). Any prepaid fees will be refunded within 30days. Default in payment shall not be deemed as a termination of contract.



10.1 CAMOR reserves the right to engage a subcontractor to fulfil the obligations under the Terms. CAMOR shall ensure that the agreements with any subcontractor contains adequate regulations with regard to the security and processing of personal data.

10.2 The Customer is not entitled to assign or transfer any rights and/or obligations under these Terms or the use of the Services to any third party without CAMORs’ prior written consent.

10.3 CAMOR reserves the right to assign, totally or partially, its rights and/or obligations under these Terms.



11.1 You may choose to terminate/cancel your use of the Services by contacting us in writing with 3 month notice of cancellation using the contact details at the foot of this document.

11.2 You should be aware that removing access to or uninstalling the WebApp or Companion App or closing your Account will not be sufficient in order for you to terminate the Services. You can only cancel through notifying CAMOR directly.



12.1 These Terms and the use of the Services shall be interpreted and construed in accordance with and governed by the laws of Scotland and the Scottish Courts shall have sole jurisdiction

12.2 Any disputes or claim arising out of or in connection with the Terms shall be finally settled by a Scottish court, in accordance with Scots law.


If you have any questions about these Terms or the Services, please contact CAMOR at