In its simplest form a crisis is an unanticipated event or issue that may disrupt the day-to-day operations of an organisation with the potential for significant safety, security, financial and reputational damage.
CAMOR's 1 day course is designed to drive a deeper understanding of Crisis Management by considering the types of crisis, the stages of crisis management and crisis management lifecycles within organisations. Our ultimate aim is to drive and instil a pro-active approach in companies who may need to update their crisis management approach or indeed begin the process by considering effective practices and planning arrangements.
During an emergency, decisions have to be made with the information available at the time. In hindsight, some decisions may be seen as ineffective and any subsequent debrief or enquiry will almost certainly analyse those decisions to cast doubt on the validity of the decisions and the decision maker. CAMOR's Crisis Management & Defensible Decision Making course is designed to develop the basic principles of decision making and to consider the structures, tools, and influencing factors that can assist the supervisor or manager to filter out the ‘noise’ and demonstrate rationale and logic in the process.
Decision making is a core element of any effective response to emergencies. Limited or incomplete information can make it difficult for any principal to make those decisions in conjunction with partner agencies and which can ultimately lead to a successful resolution and outcome.